Shipment for consumers (B2C)
Shipping Policy for consumers
Delivery is within Germany and to Austria, Switzerland.
The minimum order value is 29.00 € incl. VAT
Shipping costs
Deliveries within Germany:
We calculate the shipping costs as a flat rate of 5.90 € icl. VAT per order.
Free of charge delivery for orders over 100.00 € order value.
Deliveries to Austria:
We calculate the shipping costs as a flat rate of 9.98 € inc. VAT per order.
Free of charge delivery for orders over 200.00 € order value.
Deliveries to Switzerland:
We calculate the shipping costs on the base of the weight of the ordered products. It is calculated in the cart after entering the delivery address and select the shipping method "DHLnonEU" (net of VAT), maximum weight per order: 20.00 kg.
package weight to 1 kg: 15,75 €
package weight from 1 to 2 kg: 17,75 €
package weight from 2 to 3 kg: 19,75 €
package weight from 3 to 4 kg: 21,75 €
package weight from 4 to 5 kg: 23,75 €
package weight from 5 to 7 kg: 25,75 €
package weight from 7 to 8 kg: 27,75 €
package weight from 8 to 9 kg: 29,75 €
package weight from 9 to 10 kg: 31,95 €
package weight from 10 to 12 kg: 33,75 €
package weight from 12 to 13 kg: 35,75 €
package weight from 13 to 14 kg: 37,75 €
package weight from 14 to 15 kg: 39,75 €
package weight from 15 to 16 kg: 41,75 €
package weight from 16 to 18 kg: 43,75 €
package weight from 18 to 19 kg: 45,75 €
package weight from 19 to 20 kg: 47,75 €
Package weight from Customers have to pay VAT and customs fees upon receipt of the goods.
Customers from Switzerland can use the fee calculator XTARES (http://xtares.admin.ch) of the Federal Customs Administration here to find out about the costs incurred.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.